Frequently Asked Questions
Everything you need to know about your Blindly experience.
How do I determine my size?
We provide a comprehensive size guide on each product page. Since our silhouettes range from slim to oversized, we recommend checking the specific measurements against a similar garment you already own.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like intimates and earrings are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express options are available at checkout if you need your pieces sooner.
Where are Blindly garments manufactured?
We pride ourselves on ethical production. Our collections are designed in-house and manufactured in certified factories that adhere to fair labor practices and sustainable material standards.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.